Terms & Conditions

• Acceptance of Terms - By accessing or using the Audio Guide Service, you agree to abide by these terms and conditions.
• User Eligibility - Users must be at least 18 years old to use this service or have parental/guardian consent.
• Personal Use - The service is for personal, non-commercial use only. You may not resell or distribute the audio content.
• User Account - You are responsible for the accuracy of the information in your user account and must keep login credentials secure.
• Content Ownership - All audio guides and associated content are the intellectual property of the service provider and protected by copyright laws.
• Usage Restrictions - Users must not engage in any illegal activities, harass others, or violate any applicable laws while using the service.
• Privacy - User data will be handled in accordance with our Privacy Policy, available on the service platform.
• Termination - The service provider reserves the right to terminate or suspend user accounts without notice if violations of these terms occur.
• Disclaimer of Liability - The service provider is not responsible for the accuracy or consequences of the information provided in the audio guides.
• Changes to Terms - The service provider may update these terms and conditions; users are responsible for reviewing them periodically for changes.

Privacy Policy

We respect your privacy. Our audio guide service collects minimal personal information required for service functionality. We do not share your data with third parties for marketing purposes. Your information is securely stored, and we take measures to protect it. We may update this policy; check for changes. For any questions, please email at contact@gloriteldigital.com

Refund Policy

Our Audio Guide service is committed to providing you with an exceptional experience. However, if you are unable to use any of our service within validity period of ticket and within listening time of ticket, please contact our customer support within 24 hours of your purchase for refund. Refunds will be processed and the funds will be returned to the original payment method. Please note that any additional fees or charges imposed by your financial institution are beyond our control and may affect the final refund amount. We appreciate your trust in our Audio Guide service and strive to ensure your satisfaction with every aspect of your experience.