Visitor Terms & Conditions

By using the GunjIndia Audio Guide WebApp, you agree to the following:

• Eligibility & Account: You must be 13+ and may need to register/login to access tours.
• Device & Permissions: A GPS-enabled smartphone and location permission are required for location-triggered playback.
• Tour Access Window: Purchased/redeemed tours are available for 24 hours (unless stated otherwise).
• Payments & Refunds: All purchases/voucher redemptions are final, non-refundable, and non-transferable. Third-party purchases follow the third party’s policies.
• License & Intellectual Property: You receive a personal, limited license to listen. You may not copy, record, reproduce, modify, summarize, broadcast, resell, or distribute any content.
• Fair Use / No Misuse: Do not hack, bypass security, scrape data, use bots, or tamper with the platform or payment systems.
• Safety: You are responsible for your own safety. Stay alert to traffic and surroundings while using the tour; carry sufficient battery/power bank.
• Content Disclaimer: Content may be provided by third-party creators; GunjIndia is not liable for inaccuracies, changes on-site, or local conditions.
• Privacy: We collect basic account information and use location data to enable playback and improve service; we may use analytics providers.
• Updates: These terms may be updated from time to time; continued use means you accept the updated terms.

Privacy Policy

We respect your privacy. Our audio guide service collects minimal personal information required for service functionality. We do not share your data with third parties for marketing purposes. Your information is securely stored, and we take measures to protect it. We may update this policy; check for changes. For any questions, please email at contact@gloriteldigital.com

Refund Policy

Our Audio Guide service is committed to providing you with an exceptional experience. However, if you are unable to use any of our service within validity period of ticket and within listening time of ticket, please contact our customer support within 24 hours of your purchase for refund. Refunds will be processed and the funds will be returned to the original payment method. Please note that any additional fees or charges imposed by your financial institution are beyond our control and may affect the final refund amount. We appreciate your trust in our Audio Guide service and strive to ensure your satisfaction with every aspect of your experience.